Back to OpenUp

Privacy Policy

Last updated: June 1, 2025

Effective date: June 1, 2026

1. Overview

OpenUp is built on a single foundational promise: your conversations are yours and yours alone. We do not collect, store, transmit, or share any personal data or conversation content. This Privacy Policy describes the minimal technical information that may be accessed to make the app function.

2. Information We Do NOT Collect

We do not collect: • Your name, email address, phone number, or any personally identifiable information. • The content of your conversations with the AI. • Your location, device contacts, camera, microphone recordings, or photos. • Behavioral analytics or usage patterns beyond what is described below. • Any data that could be used to identify or profile you.

3. Anonymous Identity (Alias)

When you create an account, you are assigned — or you choose — an anonymous alias. This alias is not linked to any real-world identity. It exists solely so you can return to the app across sessions without re-onboarding. We do not ask for, nor do we store, any information that links your alias to a real person.

4. Session-Based Conversations

All conversations you have with the AI listener are session-based. This means: • Conversation content is not written to any database or persistent storage on our servers. • When your session ends, your conversation is gone — permanently. • No AI model is trained on your conversation data. • No human at OpenUp reads your conversations.

5. Device Storage

The app may use secure local storage on your device to hold your alias and session token. This data lives only on your device and is never synced to our servers beyond what is necessary for authentication. You can clear this data at any time from the Settings screen.

6. Authentication Tokens

To keep you logged in, the app stores an encrypted session token on your device. This token is used to verify your anonymous identity when making API requests. It does not contain or reveal any personal information. Tokens are invalidated when you log out.

7. Third-Party Services

OpenUp uses a minimal, privacy-first backend to power the AI conversation layer. We do not integrate with advertising networks, analytics platforms, or social login providers. Any third-party infrastructure used complies with applicable privacy laws and is bound by strict data processing agreements.

8. Children's Privacy

OpenUp is not intended for users under the age of 13. We do not knowingly collect any data from children. If you believe a child has used the app, please contact us and we will take appropriate steps.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top. Continued use of the app after any changes constitutes your acceptance of the new policy. We encourage you to review this page periodically.

10. Contact

If you have any questions or concerns about this Privacy Policy, please contact us at: support@openup.app We are committed to responding within 48 hours.

TL;DR — We don't read your conversations. We don't store them. When the session ends, everything disappears. Your privacy is the product.

© 2026 OpenUp. All rights reserved.